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Terms and Conditions

1. Acceptance of Terms

By accessing or purchasing from www.pulserecords.pt (“Site”), you agree to these Terms and Conditions, our Privacy Policy, and our Return & Refund Policy. If you do not agree with any of these terms, please do not use this website.

2. Services Provided

Pulse Records operates as an online store for physical music media, including LPs, CDs, tapes, and more, as well as a platform for artist and label promotion, featuring band profiles, discographies, reviews, and curated content.

3. Jurisdiction & Governing Law

These terms are governed by and construed in accordance with the laws of Portugal. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts in Lisbon, Portugal.

4. Payment & Shipping

We accept the following payment methods:

  • PayPal
  • Stripe (Credit Card)
  • Google Pay
  • MBWay
  • Bank Transfer
  • Local Pick-Up (Lisbon area)

We ship worldwide. For details regarding shipping costs and delivery times, please refer to the relevant sections during checkout.

We are not liable for delays or damages caused by postal services. All items are packaged with care.

5. Returns & Refunds

We accept returns as outlined in our Return & Refund Policy found at: https://www.pulserecords.pt/refund_returns

Please read this policy in full before initiating a return.

6. User Accounts

You are not required to create an account to place orders. You are responsible for safeguarding your login credentials if you choose to create one. Pulse Records is not liable for unauthorized use of your account.

7. Prohibited Uses

You agree not to:

  • Use bots, scrapers, or automated tools on the Site
  • Resell items purchased without written consent
  • Use the Site for unlawful purposes

8. Intellectual Property

All content on this Site (images, text, logos, product descriptions, reviews) is the intellectual property of Pulse Records. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

9. Third-Party Services

We integrate third-party platforms such as PayPal, Stripe, Spotify, YouTube, and Bandcamp. We are not responsible for the content, policies, or data handling of these platforms.

10. Limitation of Liability

Pulse Records shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or the inability to use, the Site or its products.

11. Contact Information

For any legal inquiries or customer service issues, you may contact us at:

Email: contact.pulserecords@gmail.com
Phone: +351 936 304 557


Pulse Records reserves the right to modify these Terms and Conditions at any time. Continued use of the Site implies acceptance of any updated terms.